FAQ's

Wackylicious: About Us

Wackylicious is about fandom and funk and things that have spunk. It is vibrant and colourful, quirky and witty, useful and adaptable. We are obsessed with creating and sharing authentic licensed product experiences that fuel your craze for characters and franchises. Wackylicious echoes an easy-going charisma that draws inspiration from superheroes (think the Avengers), the fighters (think Assasins Creed and Star Trek), cute (think Peanuts and Love Is…), unique (think comedy and local artists)and classics (think Beverly Hills 90210 and CSI) with pop-coloured designs and prints with wearable eccentricity. Let’s just say we aim to make everyday life a little more interesting. And since we are all a little whacky we don’t do static; we can have your preferred graphic on a varied range of products from from T-Shirts to headphones, mobile cases to luggage tags, slippers to jars and mugs and even cufflinks and travel organisers. Wacky evokes crazy, tempting, funky, loony, candilicious feelings, and this is what our products reflect.

Wackylicious: Privacy Policy

WACKYLICIOUS.COM is committed to protecting and respecting your personal information and other data provided to us via the website. Please read this Privacy Policy carefully as it contains important information about the use of information which you provide to us. To take advantage of some of our services you will be required to log on or register with WACKYLICIOUS.COM. We will use the information which we collect to personalize your experience on the Website, to help you log on in future and use the website and to help us select services or materials for inclusion on the website which may be of interest to you. We may need to pass your information to third parties who help us to maintain, host, administer or develop the website but, if so, that information is only given to those third parties for that limited purpose. We also monitor traffic patterns and usage of our Website to help us improve our website design and layout. We may pass this information to our partners or other third parties, but it will not contain any personal identifying information. We may use your information to notify you of news about WACKYLICIOUS.COM, changes to the website, special events or new services that we think may interest you. If, at any time, you would rather not receive any such information, please send an e-mail to unsubscribe@wackylicious.com. In those circumstances, we will need to keep your information on file so that you can continue to use the website and so that we can deal with the administration and security of the website, but we will not e-mail you or contact you by telephone, fax or post.

WACKYLICIOUS.COM reserves the right to access and disclose personal data or information to comply with applicable laws and lawful government requests, to operate its systems properly, or to protect itself or its users. If we do disclose information to third parties, we will only do so to third parties who comply with applicable data protection laws (or equivalent data protection laws in other countries) or whom we are satisfied to have appropriate measures to protect data. However, in some cases, a breach of security may be made by a third party for whom we cannot accept responsibility. In the event you review your user account information or enter into transactions, we offer the use of a secure server. The secure server software encrypts the information that you input before it is transmitted to us. To prevent unauthorized access, we follow legally required security procedures in the storage and disclosure of information which you have given to us. This means that sometimes we may ask for proof of identity before we disclose personal information to you. Areas of the website where transactions are entered into, reviewed or transmitted are password protected. You can help to preserve your privacy by never sharing your password with anyone else.

We seek to limit our employees' access to your information about you to those employees who need to have such information to service your account. We emphasize to our employees the confidential nature of user information and the high level of importance which WACKYLICIOUS.COM places on maintaining this confidentiality. Furthermore, any companies we hire to provide support services must comply with our privacy policies. You acknowledge and agree that: in the course of registering and using this Website and any services offered via this Website, certain information about you will be captured electronically or otherwise and transmitted to WACKYLICIOUS.COM and, potentially, to any third parties as set out above or to third parties who host our web servers or assist us in maintaining this Website. By using this Website, you expressly agree to the collection and use of your information as set out above for the purposes set out in this Privacy Policy. We reserve the right to add to or change the terms of this Privacy Policy in our sole discretion, without prior notice to you. If we change this Privacy Policy, we will post the new Privacy Policy on the Website, and it will become effective from the time of posting to the Website. Please visit this Privacy Policy on a regular basis to make sure you have read the latest version and you understand what we do with your information.

Wackylicious: Return & Exchange

Customers can Return and/or request an Exchange on their eligible order within 5 days after the order has been delivered. All returned items must be in unused condition with all original tags and packaging intact. To initiate a Return/Exchange request login to your Wackylicious account and go to ‘My Orders’ section. Click on ‘View/ Edit Order Details’ for the respective order. Then, choose the Return option or the Exchange option, select the product(s), pick the reason and click Confirm. A pop-up will open with our Return & Exchange policy. Click Return to initiate the process. The product amount will be refunded to you within 5 days. You will receive an email confirmation from us as well.

Wackylicious: Shipping & Tracking

Orders within the UAE should reach within 7-10 days; however, the delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.). Most of our products including Mobile Covers, Mugs, Wall Art, Action Figures, and Make Your Tee (MYT) products are made-to-order, hence we need 2-3 days for manufacture after a confirmed order is received. Shipping is free for all orders above AED 250 within the UAE. For orders below AED 250, a minimal shipping charge of AED 25 will need to be paid at the time of checkout.

Wackylicious: Terms Of Use

We cannot guarantee continuous or secure access to our services, and operation of the Website may be interfered with by numerous factors outside of our control. Accordingly, to the extent legally permitted, we exclude all implied warranties, terms, and conditions related to use thereof. We are not liable for any loss of money, goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of the Website and services. Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you. You must ensure that your access to the Website and Services provided by Wackylicious are not illegal or prohibited by laws that apply to you. You must take your own precautions to ensure that the process you employ for accessing Wackylicious services does not expose you to the risk of viruses, malicious computer code, or other forms of interference which may damage own computer system. We do not accept responsibility for any interference or damage to any computer system that arises in connection with your use of the Website or any linked website. We do not accept liability for any losses arising directly or indirectly from a failure to provide any service, corruption to or loss of data, errors or interruptions, any suspension or discontinuance of service, or any transmissions by others in contravention of the registered members' obligations as set out in these Terms of Service. You acknowledge that we may not be able to confirm the identity of other registered users or prevent them from acting under false pretenses or in a manner that infringes the rights of any person. All content included on the www.wackylicious.com, including text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations, and software, is the property of www.wackylicious.com, Dubai, UAE or its franchisees and suppliers and is protected by UAE and international copyright laws. They should not be reproduced or used without express written permission from www.wackylicious.com.

Copyright: All product specifications, images and other information published on our website have either been made accessible by suppliers, manufacturer's, publications, publicists or been gathered from public-domain sources. Our intention is to be as accurate and up to date as possible. However, we cannot guarantee the reliability or the accuracy of the information contained within its pages. All the actions taken by the user of the website are the responsibility of the individual.